Privacy Policy

Last Updated: 20 January 2024

At Bullboxer AU Shop (“we,” “us,” or “our”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website bullboxersshoes.com and make purchases of our premium Australian footwear, accessories, and shoe care products.

By accessing our website and using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information that helps us provide our services and enhance your shopping experience:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details when you make a purchase or create an account.
• Transaction Information: Details about products you purchase, order history, and payment method preferences.
• Technical Information: IP address, browser type, device information, and pages visited on our site.
• Communication Data: Records of correspondence when you contact our customer service team.
• Preferences: Information about your product interests, shopping preferences, and marketing choices.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for our premium footwear, bags, and accessories
• To provide customer support and respond to your inquiries
• To improve our website, products, and services
• To send you marketing communications about new products, special offers, and promotions (where you have consented)
• To prevent fraud and enhance the security of our website
• To comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We respect your privacy and only share your information in the following circumstances:

• Service Providers: We share information with trusted third parties who assist us in operating our website, processing payments, fulfilling orders, and delivering marketing communications.
• Legal Requirements: We may disclose information when required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as a business asset.
• With Your Consent: We may share information with third parties when we have your explicit consent to do so.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• All payment transactions are encrypted using SSL technology
• We store personal data on secure servers with limited access
• We regularly review our security practices to ensure they remain effective
• We retain your information only for as long as necessary to fulfill the purposes outlined in this policy

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but we maintain high standards to protect your data.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to certain legal obligations.
• Objection: You can object to processing of your personal information for direct marketing purposes.
• Data Portability: You can request transfer of your data to another controller where technically feasible.
• Withdraw Consent: You can withdraw consent for processing where consent was previously provided.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic website functionality and security
• Analytical Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect your experience on our website.

7. International Data Transfers

As we serve customers worldwide (excluding parts of Asia and certain remote areas), your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

Thank you for trusting Bullboxer AU Shop with your personal information. We are committed to protecting your privacy while providing you with premium Australian footwear and accessories.